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Security at Effortless

Protecting and empowering your business to grow and thrive.
Last Updated on: 10th May 2024
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Introduction

Effortless offers Software as a Service (SaaS) products aimed at Startups and SMBs to help them overcome their business challenges. Security is woven into the fabric of our operations, embedded in our people, processes, and products. This section elaborates on the various facets of data security, operational security, and physical security, illustrating our commitment to safeguarding our customers' interests.

Organizational Security

At Effortless, we ensure that each customer's data is logically segregated from others, maintaining strict data isolation. We employ state-of-the-art encryption both at rest and in transit, and our data retention and backup procedures are meticulously designed to provide the highest level of data protection.

Employee Background Checks‍

We conduct comprehensive background checks on all employees, performed by reputable external agencies. These checks are crucial to verifying no criminal history, confirming past employment, and validating educational qualifications. Employees are assigned roles only after their backgrounds are thoroughly vetted, ensuring they pose no security risks.

Security Awareness Training‍

Security training begins at induction, with each employee signing confidentiality and acceptable use agreements. Ongoing education on information security, privacy, and compliance is provided, tailored to the specific needs of their roles. This includes regular testing to measure their knowledge and identify areas for improvement.

Dedicated Security and Privacy Teams‍

Our specialized teams are tasked with implementing and managing our security and privacy programs. They develop our security architecture, run regular security assessments, and monitor our networks for any signs of suspicious activity, providing round-the-clock protection.

Internal Audit and Compliance‍

Effortless has a dedicated team to ensure our policies and procedures meet industry standards. This team performs regular internal audits and supports external audits, ensuring we comply with regulatory requirements and best practices.‍

Endpoint Security‍

All employee workstations and mobile devices are secured with up-to-date operating systems, antivirus software, and are configured according to our strict security standards. This includes data encryption, the use of strong passwords, and systems to ensure automatic locking during periods of inactivity.

Physical Security

  • At the Workplace: Access to our facilities is regulated through the use of programmed access cards, which are monitored and managed by our HR team. Detailed logs are maintained to quickly identify and rectify any access discrepancies.
  • At Data Centers: Physical security at our data centers is managed by trusted co-location providers, with Effortless handling server and storage management. Access is limited to authorized personnel only, with two-factor authentication and biometric checks required for entry.

Network and Infrastructure Security‍

Our network is protected by firewalls and segmented to secure sensitive data. Regular monitoring and strict control of firewall access ensure that only authorized traffic can access our network. Our Network Operations Center proactively manages and responds to alerts on network security.

Advanced Security Measures

  • DDoS Prevention: We use advanced DDoS mitigation tools to protect our services from distributed denial-of-service attacks.
  • Server Hardening: Servers are hardened to eliminate any unnecessary services, close unused ports, and change default settings to enhance security.
  • Intrusion Detection and Prevention: We employ systems to detect and prevent unauthorized access, monitoring all network traffic and system activities for unusual or suspicious patterns.

Single Sign-On (SSO)

‍Effortless provides Single Sign-On (SSO) functionality, allowing users to access multiple services through the same sign-in page and authentication credentials. Our integrated Identity and Access Management (IAM) system supports various identity providers, including popular options such as Google Sign-In and Apple ID sign-in. This integration facilitates a seamless login experience, enabling users to authenticate using their existing Google or Apple ID credentials when accessing Effortless services.

Utilizing Google Sign-In and Apple ID sign-in not only streamlines the authentication process but also enhances security and compliance. These platforms are known for their robust security measures, which help reduce the risk of unauthorized access and password fatigue. By incorporating these trusted identity providers, Effortless ensures effective access control and simplifies the management of user identities and permissions.

Data Security Practices

  • Encryption: We use robust encryption protocols for data in transit and at rest, ensuring that sensitive information is securely encoded.
  • Data Isolation: Our architecture ensures that no client can access another's data, with strict controls and auditing to enforce this segregation.
  • Secure Data Handling: All changes to systems go through a rigorous change management process, and any new features are thoroughly tested against security vulnerabilities.

Incident Response and Breach Notification‍

We have a formal incident response protocol to handle security breaches effectively. This includes immediate investigation, mitigation measures, and compliance with legal obligations to notify affected parties and regulatory bodies.

Conclusion
At Effortless, we are committed to maintaining the highest standards of security. We continuously strive to enhance our security measures and protocols. For any questions or additional information, please contact our security team at security@goeffortless.ai. Thank you for trusting Effortless with your business needs.

Agrya FinLabs Pvt. Ltd.
Maan Sarovar Tower,
First Floor 375271A, Scheme Rd,
Teynampet, Chennai,
Tamil Nadu - 600018
‍
Phone: 044-42152299
Email: hello@goeffortless.ai

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